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Frequently Asked ?’s

FREQUENTLY ASKED QUESTIONS

Curious about how Swimmingly film is engineered? Wondering about their durability, performance, or how
they are cared for and maintained? You’ll find all this information and more right here. If not,
contact us and we’ll be glad to help.

GENERAL
WHAT IS THE SWIMMINGLY BRAND?

We manufacture pool liners for your backyard pool with a core mission of making things simple, safe and spectacular. Here are a few ways we do that:

– We help you select your liner pattern (our Pool Concierge Service)
– We help make picking a new liner pattern fun (Choose Your Print Quizzes)
– We help you find your pool liner print (Dealer Locator & Pool Concierge Service)
– We help you feel good about your choice (with the ONLY sustainability certified pool liner
products on the market)
– We make your backyard pool beautiful (most spectacular and stylish print patterns)

WHAT IS THE SWIMMINGLY RENEW TECHNOLOGY?

A selection of our material is manufactured with ReNew Technology, making it the world’s first and only pool vinyl to achieve SCS Sustainability Certification. ReNew Technology uses advanced formulating and a highly specified, proprietary manufacturing process to turn recycled material into luxury, high-performance printed pool film. Each liner formulated with ReNew uses approximately 200LBS of recycled material.

WHERE CAN I FIND A SWIMMINGLY LINER?

You can find a Swimmingly liner throughout pool stores across North America and Canada. Look for the print patterns featured on the POOL PRINTS page of our website, ask your local dealer if they carry Swimmingly material pool liners, or visit our FIND MY FABRICATOR page to find your nearest stockist.

POOL PRINTS
FIND MY FABRICATOR

DO ALL SWIMMINGLY LINERS USE THE RENEW TECHNOLOGY?

No, Swimmingly manufactures a select number of pool liner prints using ReNew Technology. Look for the ReNew logo on our POOL PRINTS page if you’d like an eco-certified liner for your pool.

HOW CAN I BE SURE I'M BUYING A GENUINE SWIMMINGLY FILM LINER?

If you ever need help verifying if a pattern is a genuine Swimmingly liner, please contact us or your liner fabricator.

WHAT IS THE SWIMMINGLY POOL CONCIERGE?

At Swimmingly, our goal is to make selecting your pool liner pattern simple. That’s why we created our Pool Concierge. The Swimmingly Pool Concierge service is a one-of-a-kind personalized pool pattern shopping experience! A chat with our personal shoppers can help you choose the right color and liner print for your backyard. Whether you have a question about color, your backyard style, or want to know which print will best accentuate your home. We can help!

RENEW COLLECTION
WHAT IS THE SWIMMINGLY RENEW COLLECTION?

The first and only sustainability certified pool film on the market, ReNew is a high-performance, luxury PVC pool film made with 51% pre-consumer recycled content. In addition to preventing PVC scrap from entering the waste stream, Swimmingly designed ReNew to demonstrate that products made of recycled content can be beautiful, premium, and unlike other types of recycled
materials, be formulated for performance. ReNew material works to remain brilliant through the use of cutting-edge UV and anti-microbial additives, plus vigorous testing for weldability, chlorine and abrasion resistance.

ReNew features crisp, modern designs, created to reflect the beauty of nature and create a calm sense of peace in a homeowner’s backyard oasis. Just one yard of ReNew material repurposes up to 2LBS of PVC regrind scrap.

ReNew is the only pool film rigorously certified by SCS Global, a world-class leader in third-party certification, validation, and verification for environmental, sustainability, and quality performance.

What is the advantage of a ReNew pool liner?

At Swimmingly we care about the environment. When you install a ReNew pool liner in your pool, not only do you become a member of our extended ReNew family, you’ve become a key player in our commitment to sustainable practices. For more details on the benefits of ReNew, visit our ReNew page by clicking here.

HOW DO I KNOW I AM GETTING A SWIMMIMGLY RENEW PRODUCTS FOR MY POOL?

When purchasing a new or replacement pool pattern, ask your dealer or installer for Swimmingly x ReNew prints. You can check out our ReNew pattern list by clicking here, and you can always message us with any other questions!

WHEN SHOULD I CHOOSE A RENEW PRODUCT?

We think there are 3 reasons why you should pick a pattern made with ReNew:

First – Performance – ReNew material is formulated for performance. With the appropriate care, your ReNew liner should remain a gorgeous backyard accent for years.

Second – Design – ReNew features artistic prints and patterns, in a stunning array of colors. Created by acclaimed artists, ReNew prints celebrate nature, water, and the astounding beauty of the outdoors.

Last but certainly not least – Sustainability – ReNew was launched to demonstrate that beautiful design and sustainability aren’t mutually exclusive. Each yard of ReNew material diverts approximately 2LBS of recycled PVC from the waste stream, giving you a swim you can truly feel good about.

ENVIRONMENT
HOW DOES SWIMMINGLY POOL LINER FILM HELP THE ENVIRONMENT?

Swimmingly manufactures pool liner film with a commitment to respecting the environment and taking the welfare of our world into account when creating products. Each yard of ReNew material diverts approximately 2LBS of recycled PVC from the waste stream, giving you a swim you can truly feel good about.

HOW ELSE IS THE SWIMMINGLY BRAND ENVIRONMENTALLY FRIENDLY?

From our choice of materials to our manufacturing process, we embrace the extra steps that come along with being kind to the planet and are always looking to push the limits of better processing, one yard of material at a time.

ARE ALL VINYL POOL FILMS ECO CERTIFIED?

No, Swimmingly ReNew vinyl pool films are currently the only pool liners available on the market which are eco-certified and rigorously tested to meet sustainability standards.

CARE & SUPPORT
WHAT IS THE BEST WAY TO CARE FOR MY SWIMMINGLY POOL FILM?

Swimmingly pool film is designed to compliment your backyard oasis for years. Manufactured with high quality raw materials to exacting specifications, our goal is to make a product that is easy to keep beautiful. Regular water testing, proper chemical distribution, and cleaning are all key to taking care of your pool film. When opening and closing your pool, it is always best to seek out the support of a professional.

It’s critical to take care of the other parts of your pool as well – make sure your filter is functioning correctly as well as your circulation system, pool cleaner, and any other tools. Any parts and pipes connected to your pool should be free from rust or corrosion and updated as they age.

HOW MUCH CHLORINE DO YOU RECOMMEND?

Ensuring balanced chlorine levels is key to maintaining the vibrancy of your pool liner material. You should always follow the chlorine manufacturer guidelines, as well as recommendations from your installer and pool caretaker. Free chlorine should be tested weekly or more, and we suggest keeping free chlorine levels between 1.0 and 1.62PPM. Remember, not all chlorine is created equal. Liquid chlorine should be avoided and we suggest following the recommendations of your local pool store for the appropriate chlorine brand for your pool. When using chlorine, you should always be sure to distribute it evenly throughout the pool and keep your circulation system on. You should never allow chlorine to settle or cling to the surface of the liner.

WHAT pH LEVELS ARE IDEAL FOR MY SWIMMINGLY POOL LINER?

Proper pH levels are another key to keeping your liner vibrant. pH levels should be kept within a range of 7.2 to 7.6.

CAN I SCRUB MY SWIMMINGLY LINER ONCE IT'S IN MY POOL?

It is important to keep the water liner clean and free from build-up, but just as important to use the right tools to clean the surface. You can use a soft cloth or microfiber towel to wipe debris from the waterline. You should never use anything with firm bristles, brushes, or tools that might damage the protective top coat of the printed liner material.

CAN I USE AN AUTOMATIC POOL CLEANER ON MY SWIMMINGLY POOL FILM?

For recommendations on the best automatic pool cleaners for vinyl pool liners, you should consult your local dealer or installer. Should you choose to invest in an automatic pool cleaner, you should make sure it is able to move freely, and doesn’t get caught or stuck in corners or steps.

HOW DO I PREVENT MY SWIMMINGLY FILM FROM UV FADE?
CUSTOMER QUESTIONS

At Swimmingly, we believe there is no such thing as a ‘silly’ or ‘bad’ question, and we think others may be wondering the same thing!
Some of our most frequently asked customer questions are below:

Can I use a magic eraser on Swimmingly film to clean it?

The main ingredient of a Mr. Clean Magic Eraser in the product is Melamine Resin Foam, which is very abrasive. When activated with water, the micro-scrubbers penetrate surface grooves virtually anywhere grime is trapped to remove stains. Our answer here isn’t a straightforward NO (like with gasoline and WD-40), but a bit more complicated. There are a few factors at play here: the stain itself, how much pressure is used, how long the area is scrubbed, the pool liner surface (smooth or embossed), and the age of the pool liner itself. When testing a small area with light pressure, minimal effect is seen on the pool liner. However, with high pressure and repetitive motion for long periods of time, the protective coating and print may be removed. To clean your Swimmingly material, we generally recommend a soft microfiber cloth or consulting your local pool dealer or installer.

Sometimes I use gasoline to clean around my pool. Is it okay if gasoline gets onto the surface of my Swimmingly pool film?

Gasoline – is also called gas or petrol. It is mixture of volatile, flammable liquid hydrocarbons derived from petroleum and used as fuel for internal-combustion engines. It is very easy for gasoline to spill in the pool when it is used in the surrounding area. Remove the gasoline as QUICKLY as possible from the surface of the water to prevent it from reaching the pool liner. It will cause IMMEDIATE damage. It may dissolve any inks and coatings on the vinyl, along with the vinyl liner itself.

Is it okay if I’m cleaning around my pool, and WD-40 gets onto the surface of my Swimmingly pool film?

WD-40 – is very low-viscosity penetrating oil. It is a multi-use product with many functions. It lubricates, penetrates, protects, removes and displaces moisture. While its exact formula is a trade secret, it contains hydrocarbons, petroleum oil and carbon dioxide, similar to gasoline. Like gasoline, there is a good chance for WD-40 to be used around the pool area. Although WD-40 can be used to clean rust from metal parts,DO NOT use it to remove stains from pool liners. WD-40 will cause IMMEDIATE damage. It will dissolve any inks and coatings on the vinyl, along with the vinyl liner itself.

Disclaimer: This information is furnished without warranty, expressed or implied, except that it is accurate to the best of our knowledge. i2M does not assume any liability whatsoever for the accuracy or completeness of the information contained herein. User is responsible for determining whether the i2M product is a fit for a particular purpose and suitable for user’s method of use or application. Although certain results are described, we cannot guarantee that these are the only outcomes that exist. Compliance with all applicable Federal, State and Local laws and regulations remains the responsibility of the user.